Fast, courteous and transparent. I appreciated the online reservation system—no surprises when I arrived. The car was fuel‑efficient and the return process was hassle‑free. Anapa Car Rentals definitely sets the bar for car hire in Nairobi.
Profile Summary
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What Customers Say
I booked a compact car for a weekend trip to Mombasa and the whole process was smooth. The staff at Anapa Car Rentals were friendly, explained the insurance clearly and the vehicle was spotless. Pick‑up at the Nairobi office was quick, no hassle at all.
I needed a car for a family outing and the staff helped me choose a comfortable sedan with child seats. The vehicle was spotless and the price was reasonable for the weekend. Minor hiccup: the air‑conditioning was a bit weak at first, but it fixed itself after a short drive.
Common Questions
How does the fuel policy work for your rental cars?
We operate on a straightforward 'same-to-same' fuel policy. Your rental vehicle will be handed over to you with a specific level of fuel, and you are expected to return it with the exact same level to avoid any refueling surcharges.
Do you offer specialized transport services for corporate organizations?
Yes, we partner with many businesses to offer tailored corporate transport solutions. This includes executive chauffeur-driven cars for business VIPs, reliable staff transport solutions, and long-term fleet management agreements designed to fit your corporate budget and operational needs.
What safety and cleanliness measures do you take for your vehicles?
Your health and safety are extremely important to us. Every vehicle in our fleet undergoes a thorough mechanical safety check, detailing, and deep sanitization process before it is handed over to you, ensuring a clean and reliable ride every time.
What should I do if I want to keep the car longer than planned?
If you need to keep the car longer than originally planned, please notify us at least 24 hours before your scheduled return time. Rental extensions are subject to vehicle availability, and we will update your contract with the extra days' charges.
Are there extra charges that I should be aware of when renting?
We believe in absolute transparency and honest pricing. There are no hidden fees. All standard costs, including taxes and basic insurance, are clearly outlined in your rental agreement before you sign, so you know exactly what you are paying for.